Política de envío

Shipping Policy

Last updated: October 22, 2024

Welcome to FirstAidDevices.com. We are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand how we handle shipping and delivery.

Order Processing Time

  • Processing Duration: All orders are processed within 1-2 business days.
  • Business Days: Monday through Friday, excluding holidays.
  • Delays: If we experience a high volume of orders, processing may be delayed. We will notify you via email if significant delays occur.

Shipping Methods and Delivery Times

  • Standard Shipping:
    • Cost: Calculated at checkout based on your location and order weight.
    • Delivery Time: 3-7 business days after order processing.
  • Expedited Shipping:
    • Options: Available at an additional cost.
    • Delivery Time: 1-3 business days after order processing.

Shipment Confirmation and Order Tracking

  • Confirmation: You will receive a shipment confirmation email with tracking information once your order has shipped.
  • Tracking: Tracking details will be active within 24 hours of shipment.

Shipping Destinations

  • Domestic Shipping: We ship to all addresses within the United States, including P.O. Boxes and APO/FPO addresses.
  • International Shipping: Currently, we do not offer international shipping.

Shipping Rates

  • Shipping charges are calculated at checkout and are based on the shipping method selected and the destination of your order.

Customs, Duties, and Taxes

  • Domestic Orders: Sales tax is applied according to state regulations.
  • International Orders: Not applicable, as we do not offer international shipping at this time.

Damages and Lost Packages

  • Damaged Shipments: If your order arrives damaged, please contact us immediately at support@firstaiddevices.com with your order number and photos of the damaged item.
  • Lost Packages: If your package is lost in transit, please contact us, and we will file a claim with the carrier on your behalf.

Returns and Exchanges

  • For information on returns and exchanges, please refer to our Return Policy.

Contact Us

If you have any questions about our shipping policy, please contact us at: